Service Agreement
1. Introduction
This document serves as an agreement between Comnett Computer Services ("Comnett") and all direct or indirect users ("Customer") of Comnett's Internet services ("Service" or "Services"). Comnett may make changes to this agreement from time to time, so please check back often.
2. Acceptance
2. Acceptance
Unless otherwise agreed to in writing by Comnett, your use of Service signifies acceptance of and agreement to be bound by this agreement. You may not use Service unless you agree to be bound by the Terms and Conditions that follow.
3. Services
3. Services
Provided Comnett provides certain Services, including but not limited to Dial-Up, DSL, Wireless, Dedicated line, Web Hosting, and Collocation. We provide these Services to the best of our ability, but make no warranties or claims to the suitability of the Service to the Customer's requirements. The Services are provided on an "as is" and "as available" basis. Comnett does not warrant that the Services will be uninterrupted, error-free, or free of viruses or other harmful components. Comnett reserves the right to refuse service to Customer for any reason. There is no Service Level Agreement (SLA) regarding Service unless provided to Customer as part of a written Agreement. Customer acknowledges that access performance is influenced greatly by many factors outside of Comnett's influence.
4. Privacy
4. Privacy
Please refer to our Privacy Statement.
5. Acceptable Use
Please refer to our Acceptable Use Policy.
6. Payment
Customers must provide Comnett with accurate billing information, including legal name, address, telephone number, and credit card/debit card information. It is the Customer's responsibility to notify Comnett of any changes to this information. Charges for Service are billed monthly, quarterly, or yearly depending on Customer preference. Customers may pay these charges via credit card, debit card, electronic funds transfer, certified check, cashier's check, bank draft, or check. Comnett is not responsible for any charges or expenses (e.g. for overdrawn accounts, exceeding credit card limits, banking fees or charges, etc) resulting from charges billed by Comnett. Services paid for by calendar month. All customer Invoices will reflect all payment terms and conditions. Delinquent accounts are subject to suspension or termination at Comnett's sole discretion. Suspension or termination of Service by Comnett in accordance with these Terms and Conditions shall not relieve Customer from the financial obligations created by use of Service.
7. Cancellation
Customer may cancel Service at any time and for any reason by providing notice of intent to cancel to Comnett by: Telephone calls directed to our Billing Department at 702-397-6445. Postal mail addressed to: Comnett Computer Services PO Box 840 Overton, NV 89040 Fax directed to 702-397-6412 E-Mail directed to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Cancellation cannot be requested for a date prior to the date the request is received by Comnett. Unpaid balances accrued prior to your cancellation will still apply after you receive a cancellation number. No refunds will be given. Customers under term contract will be held to the Termination section of the Services Agreement to which they have agreed. Comnett reserves the right to terminate month-to-month service at any time for any reason.
8. Limitation of Liability
THE SERVICES ARE PROVIDED ON AN AS IS AND AS AVAILABLE BASIS. COMNETT DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. COMNETT MAKES NO EXPRESS WARRANTIES AND WAIVES ALL IMPLIED WARRANTIES. NO ADVICE OR INFORMATION GIVEN BY COMNETT OR ITS REPRESENTATIVES SHALL CREATE A WARRANTY. COMNETT AND ITS EMPLOYEES ARE NOT LIABLE FOR ANY COSTS OR DAMAGES ARISING DIRECTLY OR INDIRECTLY FROM YOUR USE OF THE SERVICES OR THE INTERNET. COMNETT'S CUMULATIVE LIABILITY TO ANY CUSTOMER FOR ANY AND ALL CLAIMS RELATING TO THE USE OF THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT OF SERVICE FEES PAID BY THE CUSTOMER TO COMNETT FOR ONE MONTH OF SERVICE.
Use of Service is governed by and subject to the laws of the State of Nevada. Any lawsuit regarding these Terms and Conditions must be filed in the courts of Clark County, Nevada.
5. Acceptable Use
Please refer to our Acceptable Use Policy.
6. Payment
Customers must provide Comnett with accurate billing information, including legal name, address, telephone number, and credit card/debit card information. It is the Customer's responsibility to notify Comnett of any changes to this information. Charges for Service are billed monthly, quarterly, or yearly depending on Customer preference. Customers may pay these charges via credit card, debit card, electronic funds transfer, certified check, cashier's check, bank draft, or check. Comnett is not responsible for any charges or expenses (e.g. for overdrawn accounts, exceeding credit card limits, banking fees or charges, etc) resulting from charges billed by Comnett. Services paid for by calendar month. All customer Invoices will reflect all payment terms and conditions. Delinquent accounts are subject to suspension or termination at Comnett's sole discretion. Suspension or termination of Service by Comnett in accordance with these Terms and Conditions shall not relieve Customer from the financial obligations created by use of Service.
7. Cancellation
Customer may cancel Service at any time and for any reason by providing notice of intent to cancel to Comnett by: Telephone calls directed to our Billing Department at 702-397-6445. Postal mail addressed to: Comnett Computer Services PO Box 840 Overton, NV 89040 Fax directed to 702-397-6412 E-Mail directed to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Cancellation cannot be requested for a date prior to the date the request is received by Comnett. Unpaid balances accrued prior to your cancellation will still apply after you receive a cancellation number. No refunds will be given. Customers under term contract will be held to the Termination section of the Services Agreement to which they have agreed. Comnett reserves the right to terminate month-to-month service at any time for any reason.
8. Limitation of Liability
THE SERVICES ARE PROVIDED ON AN AS IS AND AS AVAILABLE BASIS. COMNETT DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. COMNETT MAKES NO EXPRESS WARRANTIES AND WAIVES ALL IMPLIED WARRANTIES. NO ADVICE OR INFORMATION GIVEN BY COMNETT OR ITS REPRESENTATIVES SHALL CREATE A WARRANTY. COMNETT AND ITS EMPLOYEES ARE NOT LIABLE FOR ANY COSTS OR DAMAGES ARISING DIRECTLY OR INDIRECTLY FROM YOUR USE OF THE SERVICES OR THE INTERNET. COMNETT'S CUMULATIVE LIABILITY TO ANY CUSTOMER FOR ANY AND ALL CLAIMS RELATING TO THE USE OF THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT OF SERVICE FEES PAID BY THE CUSTOMER TO COMNETT FOR ONE MONTH OF SERVICE.
Use of Service is governed by and subject to the laws of the State of Nevada. Any lawsuit regarding these Terms and Conditions must be filed in the courts of Clark County, Nevada.
Last Updated Dec 22, 2006